Privacy Policy

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Arizona Cars

Privacy Policy

1. Information Collection

We collect the following data when you use our services:

Personal Data: Name, phone number, email address, residential address.
Identity Data: Passport, Emirates ID, driving license.
Booking Data: Rented car details, rental duration, delivery and pickup location.
Payment Data: Card number or other payment method (we do not store full card details in our systems).

2. Use of Information

We use your data for the following purposes:

Processing and managing car rental bookings.
Communicating with you regarding booking details or promotional offers.
Fulfilling legal and regulatory obligations in the UAE.
Improving our service quality and customer experience.

3. Information Sharing

We do not sell or share your data with any third party for marketing purposes. Some information may be shared with:

Insurance companies.
Government authorities (in case of official requests or violations).
Our authorized service providers (such as online payment gateways).

4. Information Protection

We use advanced security systems and encryption technologies to protect your data from unauthorized access.
Only authorized employees are allowed access to customer data when necessary.

5. Data Retention

Customer data is retained only for as long as necessary to provide the service and meet legal obligations.
After the retention period, data is securely deleted or anonymized.

6. Customer Rights

Customers have the right to:

Access, correct, or update their personal data.
Request deletion of their data if no legal obligation requires retention.
Withdraw consent to receive marketing communications at any time.

7. Cookies

We may use cookies to enhance your experience on our website.
You can manage cookie settings through your browser.

8. Privacy Policy Updates

We may update this Privacy Policy from time to time.
The updated version will be published on our website with the date of the last update clearly stated.

9. Contact Us

For inquiries or to exercise any of your privacy rights, you can contact us via:

Email: info@arizonauae.com
Phone: +971 50 145 488 88
Address: Dubai, UAE